Services and advice
Services and advice: a team at your disposal
Your trust and satisfaction drive our actions: everyday Total is committed to deliver to its customers the highest service standards. Every year Total trains more than 552 Service station staff members managers and pump attendants to welcome you, advise you and provide you with high quality services.
Top Service basically defines the customer service policy implemented in all the distribution of the Networks of the TOTAL group. Its purpose is to differentiate the TOTAL group from our competitors by giving them the best welcome and always providing a clean station as we do business with them. Nothing is more important in our business than the customer, offering the best service to our customers and ensuring that they keep coming back to our service stations and this in the long run makes us the motorist's number one choice
Welcoming our customers: it is our role to make a difference
Expertise: our teams are trained to welcome you in the best and most efficient way possible.
Trust: you pay for the exact amount of product delivered, not more, not less.
Each customer matters: we provide each customer with a personalized greeting and tailor our services to your needs.
A complete range of products and services to make Total service stations a one stop shop
Get free services from your pump attendant: under-bonnet checks, tire gauge, window cleaning.
Save fuel by following our Eco-services program: talk to our pump attendants to find out many tips on how to reduce your consumption!